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Privacy Policy

 

This document explains how your personal information is collected, used, shared, and protected. 

📋Introduction and Overview

For owense customers, this Privacy Policy ("Policy") explains how your personal information is collected, used, shared, processed, and protected when you access this website, located at owense.com (the "Site"), or use other services provided by us. The Policy also describes your rights regarding your personal data and explains how you can contact us to learn more about our data practices or to exercise your rights.

Please read our Terms of Service and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms of Service, please do not access or use our Services.

🔄Policy Modification

We may change this Policy from time to time to reflect how we process your data. If we make changes that materially affect your privacy rights, we will attempt to provide advanced notice via the Site or by other means of contact so that you have a reasonable opportunity to review the changes before you continue to use the Services.

IMPORTANT

If you do not agree with the modified Policy, please stop using the Services.

CONTENTS
  1. What Personal Information Do We Collect?
  2. How Do We Use Personal Information?
  3. When Do We Share Personal Information?
  4. How Do We Use Cookies?
  5. How Do We Secure Your Personal Information?
  6. What Are Your Privacy Rights and How to Exercise Them?
  7. Additional Privacy Matters
  8. Contact Us

📊1. What Personal Information Do We Collect?

Personal information is any information that is relatable to an identifiable person. The definition of personal information (used interchangeably in this Privacy Policy with the term "personal data") depends on where you are located. Personal information does not include data that has been effectively anonymized or aggregated so that it can no longer enable us or others to identify an individual.

We collect personal information from various places including online, and from third parties, such as when shopping on our Site or interacting with us on third-party platforms such as social media. We may obtain and combine personal information from different sources, types of technology, and devices. Not all categories of personal information will be collected about every individual, depending on how you use or engage with the Services.

We generally collect the following categories of personal information from you when you use our Services:

Category Examples
Identifiers Name, contact information (email address, phone), account identifiers, IP address, device identifiers
Account & Transaction Data Order history, purchase details, return/refund data, payment account details (masked where applicable)
Contact & Shipping Data Postal address, phone number, shipping information
Profile & Preference Data User-provided preferences such as style choices, size preferences, review content
Device & Technical Data Browser type, operating system, device information, login data
Session & Usage Data IP address location, site usage, session identifiers

🔗3. When Do We Share Personal Data?

We may disclose and share your personal information with the parties as described below.

A. Internal Business Use

We operate and manage this independent website and its related services directly. Where permitted by applicable law, we may use and process your personal information internally for legitimate business purposes, including to provide and operate the Services, administer orders and requests, manage customer relationships, improve site functionality, ensure security and compliance, and support our day-to-day operations. Your personal information is accessed only by authorized personnel or systems as necessary to perform these functions in accordance with applicable data protection laws.

B. Third Party Sellers

When you order products from a third-party seller on our Services and the seller will ship the products to you directly, we may share your Basic Personal Identifiers (name, address, and telephone number) with them so that they may fulfill your order and provide your personal data to a shipping logistics provider in order to perform the contract and ship the products to you.

C. Service Providers

We may provide access to or share your personal information with the following types of third-party service providers as set out in the table below:

Purpose Personal Information We Process
Create and manage your account Contact information, profile data, account identifiers
Fulfill or process orders Identity/contact information, shipping address, transaction details, purchase/return records, billing or payment details (as required for order processing)
Provide customer service and support Communication history, contact details, account information
Handle legal and compliance matters Certain personal information required for legal compliance, dispute resolution
Site security and technical operations Device information, browser type, login data, site usage data
Tailor local experience IP address location, session data

We strive to ensure that our third-party service providers can only use your data for the purposes for which it was provided to them and to the extent necessary for such purposes, in accordance with our written instructions. For this purpose, third-party service providers are required to execute data protection agreements, limiting the purposes for which they can process our customer data and requiring them to implement reasonable and appropriate security measures to protect data.

D. To Maintain Legal and Regulatory Compliance

We have the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us. We also may disclose your information where we reasonably believe that the disclosure is necessary to enforce our agreements or policies, or if we believe that disclosure will help us protect the rights, property, or safety of our company or our customers.

E. Consent

We may disclose your personal information for any purpose with your consent.

F. Corporate Transactions

We may disclose personal information—including account information, Wallet balance or points information—to a buyer, prospective buyer, corporate affiliate, or other successors in the event of a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding in which personal information held by us about our Services users is among the assets transferred.

NOTE

Please note that we may disclose, without restriction, aggregated or anonymized information about the users of our Services, which is information that does not identify any specific individual.

🍪4. How Do We Use Cookies?

We may use cookies, tags, web pixels, and similar technologies to automatically collect information through our Services. Cookies are bits of code that allow our technology partners to collect information that usually does not directly identify you.

Cookies are small web files that a site or its provider transfers to your device's hard drive through your web browser that enables the system to recognize your browser and remember certain information. In many cases, cookies are necessary for your web browser to interact with the Services, such as maintaining your logged-in session, storing items in your shopping cart, and providing fraud detection and security tools to protect your data. Generally, we use first-party and third-party cookies for the following purposes: to make our Services function properly; to provide a secure browsing experience; to collect information about your use of our Services; to help us improve our Services; and to remember your preferences.

"First-party cookies" are cookies set by us on the Site. "Third-party cookies" are cookies set by other companies whose functionality is embedded into our site.

We use the following types of cookies on our Services:

A. Strictly Necessary Cookies

These cookies are essential because they enable you to use our Services. For example, strictly necessary cookies allow you to access secure areas on our Services. Without these cookies, some services cannot be provided. These cookies do not gather information about you for marketing purposes. This category of cookies is essential for our Services to work, and they cannot be disabled.

B. Functional Cookies

We use functional cookies to remember your choices so we can tailor our Services to provide you with enhanced features and personalized content. For example, these cookies can be used to remember your name or preferences on our Services. While these cookies can be disabled, this may result in less functionality during your use of our Services.

C. Performance or Analytics Cookies

These cookies collect information about how you use our Services, including webpages you visit and links you click. We use the information collected by such cookies to improve and optimize our Services.

🔒5. How Do We Secure Your Personal Information?

We maintain reasonable physical, electronic, and procedural safeguards designed to guard your personal data from unauthorized processing, use or disclosure. Our security measures include industry-standard physical, technical, and administrative measures to prevent unauthorized access to or disclosure of your information. We also require our service providers to provide privacy and security controls to protect data shared with them in order to perform services.

The Internet is not an absolutely secure environment, and we cannot guarantee that your personal data will be secure. We therefore strongly recommend that you use a unique, complex password to help us ensure the security of your account. We also strongly recommend that you do not share your password with others or re-use passwords on our Services that you use on other sites or apps. If you feel that the security of your account or personal data has been compromised, please immediately contact us as described in the "Contact Us" section below.

⚖️6. What Are Your Privacy Rights and How to Exercise Them?

A. Access, Correction, and Deletion of Your Personal Information

Depending on where you live, you may have the right to access, correct, or delete the personal information that we collect. However, your rights are subject to certain exceptions according to applicable law. For instance, we cannot disclose specific pieces of personal information if the disclosure would create a substantial risk to the security of the personal information, your account with us or the security of our systems.

B. Right to Know/Access/Portability

If you want to access the information we collected or disclosed about you, you can request to receive a copy of your personal data in a structured and machine-readable format.

C. Right to Correction/Rectification

If you believe that we have incorrect or incomplete information about you, you can submit a correction request.

D. Right to Opt Out of "Sale"/Sharing

We do not sell our users' information to third parties as that term is generally understood. However, making certain identifiers available to third parties may be considered a "sale" or "sharing" under certain laws. When you visit our website, we may share some personal identifiers such as cookies and other tracking technologies for analytics and to personalize your experience.

📚7. Additional Privacy Matters

A. Third Party Websites

Our Services may contain links to third-party sites. This Policy does not apply to those third-party sites. We recommend that you read the privacy statements of any other sites that you visit as we are not responsible for the privacy practices of those sites.

B. Children's Data

In order to use this site, you must be at least 18 years old. We don't sell products to children. We may sell children's products for purchase by adults.

💬8. Contact Us

If you have questions or concerns regarding any information in this Privacy Policy, please contact us at [email protected].

⚖️ This legal content is part of our commitment to transparency and respect.

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